Emergency Assistance Hours & Application Process

For Food Pantry donations or Rockwall County residents needing assistance are welcome to come to the Assistance and Referral Office of Helping Hands.  This office is located in Building A at 950 Williams and is open Monday through Friday, 10:00 – 12:00 and 1:00 – 4:00 (closed Wednesday afternoons).

Bilingual services are available:

Tuesdays         10 am – noon, 1 pm – 4 pm
Wednesdays    10 am – noon
Thursdays        10 am – noon, 1 pm – 4 pm

Clients needing bilingual services on Mondays and Fridays are welcome to bring an interpreter (age 18 or older).

No appointment is necessary, and interviews for assistance are conducted on a first come/first served basis.  Providing the required information/documents or participating in an interview is not a guarantee that assistance will be provided.

Click here for more information on the application process and required documents