Assistance & Referral hours have been adjusted to Monday, Tuesday, and Thursday from 9am-12pm & 1pm-4pm.
Day-to-Day Operations at Assistance & Referral and Food Pantry
- Drive up, and stay inside your car. We will come out to you to assist you.
- Call, email or Facebook message us for an assistance assessment.
Call us at 972.771.4357
Follow or message us on Facebook @Rockwall Helping Hands
Helping Hands is the primary Information and Referral provider for Rockwall County. Connecting applicants to appropriate resources and other agencies that can provide more specific help is one of the major jobs in the Assistance and Referral program. Staff members and volunteers maintain a current list of community and area resources that can be used to extend help to families in trouble. Many other State agencies and community based organizations work in partnership with Helping Hands to provide relief to our clients.
Linking people with the right agency for the help they need is an important part of the Helping Hands mission statement. Two important sources in this process are the Rockwall County Resource Directory which is maintained and published by Helping Hands and the Texas 211 Information and Referral Line.
The Texas 211 Information and Referral line is as easy to use as picking up the phone and dialing the three-digit extension. The caller is promptly connected with an Information and Referral Specialist within the North Texas Area that has access to computer generated information.
Legal Aid of Northwest Texas comes to our Assistance and Referral facility (401 W. Rusk, Rockwall 75087) every other month and hosts legal aid clinics starting at 4:00pm. Click Here to view the dates for the upcoming 2020 clinics.