The Thrift Store & Boutique of Helping Hands are open from 10am-5pm.
The Donation Drop-Off is open Tuesdays, Wednesdays, Thursdays & Saturdays from 9am-2pm. See below for donation instructions.
(The donation drop-off will be CLOSED on Thursday, May 28th)
Donations MUST be allowed to sit untouched for at least three days before being processed.
CLOTHING AND HOUSEHOLD GOODS will be received at the RISD Administration Gym (1050 Williams St. (next door to the Thrift Store & Boutique)) Tuesdays, Wednesdays, Thursdays & Saturdays from 9 am to 2 pm. We cannot accept loose clothing or other donations, it must be bagged or boxed. Donors will need to be a part of the unloading process to ensure everyone’s safety.
FURNITURE will be received at 950 Williams St. (Thrift Store & Boutique) Tuesdays, Wednesdays, Thursdays & Saturdays from 9 am to 2 pm.
Lines for donations may be long, please come prepared for a wait in the initial days of re-opening. See below for acceptable and unacceptable items list.
The Helping Hands Thrift Store & Boutique is a major source of funds for Helping Hands. We are thankful that you want to support and donate to Helping Hands because store sales account for about 40% of the overall budget. The store also helps provide funding for our emergency assistance program, Food Pantry and The Health Center.
Managing donations that are unsalable take funds away from helping people so we need your help to keep money funneled toward agency programs and not in landfill fees.
Our ability to accept donations will be limited based on weather conditions. Please call 972-771-1655 for information about donations and receiving.
We gladly accept (in gently used condition and in working order):
Area Rugs Bed Frames Bicycles Books
Clothing Computers Dishes Hand Tools
Home Décor Electronics Furniture Jewelry
Lamps Lawn Equipment Lawn Furniture Linens
Mattresses Pots and Pans Printers Shoes
Small Appliances Microwave Ovens Stuffed Animals
Toys/Games Workout/Sports Equipment
We are unable to accept:
Helping Hands employees may decline a donation if, in their judgement, it is not clean or in sellable condition or if they are unable to assist with larger items due to risk of injury. Managing donations that are unsellable takes funds away from helping people. We need your help to keep money funneled toward the agency programs and not landfill fees.
- Any item that does not meet current US Consumer Product Safety Commission standards
- Built-in kitchen appliances (dishwashers, etc)
- Construction debris
- Electronic devices containing lead or mercury
- Hazardous Waste (lead acid batteries, paints, fuels, solvents, oils or equipment containing these)
- Household or Industrial Chemicals
- Inoperable equipment of any kind
- Appliances which are not fully operational
- Stained, soiled or damaged mattresses
- Box TVs of any size
- TV Armoires/Entertainment Centers (they do not sell well)
- Large desks
- Ping Pong Tables
- Pool Tables
- Wall to Wall carpeting or hard surface flooring materials
- Any broken, stained or damaged item that we cannot sell
Please bring your donations during the hours we have attendants to help you: Monday – Saturday 9 a.m. – 4:00 p.m.
Helping Hands is a private corporation and our property is private.
Dumping is a criminal offense and violators will be prosecuted.
Hazard Waste Day
Rockwall has (1) Hazardous Waste Day per year.
The date is always in April. For more information call 972-771-7736.
Garland Land Fill
3175 Elm Grove Rd, Rowlett
*Non-Garland residents and customers, and customers with commercially generated waste will be charged a per-ton fee based on weight of load
Bulk Pick Up
To assist you in disposing of your bulk and hazardous waste, click HERE to view contacts and numbers.