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Donation Guidelines

Tidy up and donate your stuff! Your donations to Rockwall County Helping Hands help fund our important programs, like the Food Pantry, Health Center, and Emergency Assistance.
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Best Items To Donate
Books in good condition
Clothes that are clean and free of holes and stains
Electronics in working order
Furniture in good repair
Handbags and fashion accessories
Household items that are not chipped or broken
Home décor in good condition
Lawn and garden equipment
Art
Jewelry
Shoes
Toys and games
What not to donate

Hazardous waste (lead acid batteries, paints, fuels, solvents, oils, etc.)
Built-in kitchen appliances
Construction debris
Electronic devices containing lead and mercury
Household or industrial chemicals
Inoperable lawn or garden equipment
Large appliances that are not fully operational
Stained, soiled, or damaged mattresses or those more than 5 years old
Tires
Box TVs of any size
Wall-to-wall carpeting or hard surface flooring materials
Any broken or damaged item that we cannot sell

Helping Hands employees may decline a donation if it is broken, dirty, or in otherwise unsalable condition.

Drop-Off Donations
We have set up a new process around our parking lot to get to the Donation Drop Off Area. Our goal is to free up some parking spaces near the building and alleviate traffic back ups on HWY 66. We have put out extra signs to help guide you through our new route.
Donation Pickup Instructions
The Helping Hands truck will pick up large furniture and bulk items in Rockwall County. All donation guidelines still apply. The driver can refuse to pick-up items that he deems unacceptable or unsellable.
Items that we are unable to pick up include:

Armoires
Large Box Style TVs
Credenzas
Entertainment Centers
Executive Style Desks

Our ability to accept donations is limited based on weather conditions. To schedule a pickup, please call us at 972.771.1655

Drop off a donation Address

950 Williams Street
Rockwall, Texas 75087

Hours

Tuesday – Saturday: 9 am to 3 pm
Phone

972-771-1655