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Schedule Pickup

    What is 9 + 4 ?

    The thrift store schedules pickups of saleable goods on the following days based on availability:

    • Tuesday 9 am to noon and 1 to 3 pm
    • Wednesday 9 am to noon and 1 to 3 pm
    • Thursday 9 am to noon and 1 to 3 pm
    • Friday 9 am to noon and 1 to 3 pm
    • Saturday 9 am to noon and 1 to 3 pm

    We will contact you within 24 hours to discuss your pickup. Please check the website for items that are not accepted prior to making your request. Thank you for supporting Rockwall Helping Hands.

    Donation Guidelines

    Tidy up and donate your stuff! Your donations to Rockwall County Helping Hands help fund our important programs, like the Food Pantry, Health Center, and Emergency Assistance.

    Our Mission

    Best Items To Donate

    • Books in good condition
    • Clothes that are clean and free of holes and stains
    • Electronics in working order
    • Furniture in good repair
    • Handbags and fashion accessories
    • Household items that are not chipped or broken
    • Home décor in good condition
    • Lawn and garden equipment
    • Art
    • Jewelry
    • Shoes
    • Toys and games

    What not to donate

    • Hazardous waste (lead acid batteries, paints, fuels, solvents, oils, etc.)
    • Built-in kitchen appliances
    • Construction debris
    • Electronic devices containing lead and mercury
    • Household or industrial chemicals
    • Inoperable lawn or garden equipment
    • Large appliances that are not fully operational
    • Stained, soiled, or damaged mattresses or those more than 5 years old
    • Tires
    • Box TVs of any size
    • Wall-to-wall carpeting or hard surface flooring materials
    • Any broken or damaged item that we cannot sell

    Helping Hands employees may decline a donation if it is broken, dirty, or in otherwise unsalable condition.

    Drop-Off Donations

    We have set up a new process around our parking lot to get to the Donation Drop Off Area. Our goal is to free up some parking spaces near the building and alleviate traffic back ups on HWY 66. We have put out extra signs to help guide you through our new route.

    Patient Services

    Donation Pickup Instructions

    The Helping Hands truck will pick up large furniture and bulk items in Rockwall County. All donation guidelines still apply. The driver can refuse to pick-up items that he deems unacceptable or unsellable.
    Items that we are unable to pick up include:
    • Armoires
    • Large Box Style TVs
    • Credenzas
    • Entertainment Centers
    • Executive Style Desks

    Our ability to accept donations is limited based on weather conditions. To schedule a pickup, please call us at 972.771.1655


    Drop off a donation


    950 Williams Street
    Rockwall, Texas 75087


    Tuesday – Saturday: 9 am to 3 pm