Schedule Pickup

    The thrift store schedules pickups of saleable goods on the following days based on availability:

    • Monday 9 am to noon and 1 to 4 pm
    • Tuesday 9 am to noon and 1 to 4 pm
    • Thursday 9 am to noon and 1 to 4 pm
    • Friday 9 am to noon and 1 to 4 pm
    • Saturday 9 am to noon and 1 to 4 pm

    We will contact you within 24 hours to discuss your pickup. Please check the website for items that are not accepted prior to making your request. Thank you for supporting Rockwall Helping Hands.


    This privacy policy sets out how Rockwall County Helping Hands, Inc. uses and protects any information that you give Rockwall County Helping Hands when you use this website.

    Rockwall County Helping Hands is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

    Rockwall County Helping Hands may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from June 26, 2012.

    What we collect

    We may collect the following information:

    • Name and job title
    • Contact information including email address.
    • Demographic information such as zip code, preferences and interests.
    • Other information relevant to customer surveys and/or offers.

    What we do with the information we gather

    We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

    • Internal record keeping
    • We may use the information to improve our products and services.
    • We may periodically send promotional emails about new products, special offers or other information, which we think you may find interesting using the email address you have provided.
    • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customize the website according to your interests.

    Security

    We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place physical, electronic and managerial procedures to safeguard and secure the information we collect online. Any data collected on the website is stored in a database, but is not encrypted. Access to the data is restricted by password protection. Donations and online payments are made through a third-party website, and are encrypted, secured, and subject to their policies.

    How we use cookies

    A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

    We use cookies and/or sessions to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs.

    Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

    You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

    Links to other websites

    Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over other websites. Therefore, we cannot be responsible for the protection and privacy of any information which you provide while visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question. Helping Hands does not endorse or take responsibility for any other website or the content of any other website.

    Controlling your personal information

    All information collected is assumed to be for marketing purposes, such as the newsletter or SMS signup forms. We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

    Website Usage Terms & Conditions

    Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Rockwall County Helping Hands’ relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

    The term ‘Rockwall County Helping Hands’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is 950 Williams St, Rockwall, TX 75087. The term ‘you’ refers to the user or viewer of our website.

    The use of this website is subject to the following terms of use:

    • The content of the pages of this website is for your general information and use only. It is subject to change without notice.
    • This website uses cookies and/or sessions to monitor browsing preferences. If you do allow cookies to be used, personal information may be stored by us for use by third parties. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. Any data collected on the website is stored in a database, but is not encrypted. Access to the data is restricted by password protection. All information collected is assumed to be for marketing purposes, such as the newsletter or SMS signup forms.
    • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
    • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
    • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
    • The text, logos and images on this site are protected under the Trademark and Copyright laws of the United States, as well as other countries. Any downloading, reproduction or further distribution of any original material appearing on this website without prior written permission of Rockwall County Helping Hands, Inc. is strictly prohibited.
    • Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offence.
    • From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
    • Your use of this website and any dispute arising.